Frequently Asked Questions
General FAQs
What areas do you serve?
We proudly serve Temecula, Murrieta, Menifee, and surrounding communities in Southern California.
Are your cleaning products safe for kids and pets?
Yes! We offer eco-friendly, non-toxic cleaning solutions that are safe for your entire family.
Are you insured and bonded?
Yes, Aery’s Carpet and Tile Cleaning is fully insured and bonded for your peace of mind.
What areas do you serve?
We proudly serve Temecula, Murrieta, Menifee, and surrounding communities in Southern California.
Are your cleaning products safe for kids and pets?
Yes! We offer eco-friendly, non-toxic cleaning solutions that are safe for your entire family.
Do you offer free estimates?
Absolutely — we provide free, no-obligation quotes so you know exactly what to expect.
Are you insured and bonded?
Yes, Aery’s Carpet and Tile Cleaning is fully insured and bonded for your peace of mind.
Carpet Cleaning FAQs
How often should I have my carpets professionally cleaned?
Most homes benefit from cleaning every 12 to 18 months. High-traffic homes, especially those with kids or pets, may require more cleaning often.
Can you remove stubborn stains like wine, coffee, or pet accidents?
Yes! Our advanced stain removal techniques target deep-set stains and odors that store-bought cleaners can’t handle.
How long will it take for my carpets to dry?
On average, carpets take 6 to 12 hours to fully dry after a professional cleaning. Drying time can vary.
Variants:
Carpet Type & Thickness – Plush or high-pile carpets may hold more moisture than low-pile carpets.
Weather & Humidity – Warm, dry conditions speed up drying, while cool or humid weather slows it down.
Air Circulation – Using fans, opening windows, or running your home’s HVAC system can cut drying time in half.
Will professional cleaning damage my carpet?
No — our process is safe for all carpet types and helps extend your carpet’s lifespan.
Do you move furniture before cleaning?
Yes, we move small furniture items and work carefully around larger pieces for your convenience.
Tile and Grout Cleaning FAQs
Why should I hire professionals instead of cleaning grout myself?
DIY methods only clean the surface. We use high-powered equipment that penetrates grout lines to remove deep dirt and bacteria.
Can you restore the original color of my grout?
Yes — our cleaning process lifts years of built-up grime and restores grout to its natural shade.
Do you offer grout sealing after cleaning?
Yes! We recommend sealing grout after cleaning to protect it from future stains and discoloration.
How often should tile and grout be professionally cleaned?
Every 12–18 months is best, depending on foot traffic and household conditions.
Is tile and grout cleaning safe for all surfaces?
Yes, our methods are safe for ceramic, porcelain, and natural stone tile.
Upholstery Cleaning FAQs
What types of furniture can you clean?
We clean sofas, chairs, recliners, ottomans, and more — even delicate fabrics like microfiber and suede.
Will upholstery cleaning remove odors?
Yes, we neutralize odors at the source, including smoke and pet smells.
How long does furniture take to dry after cleaning?
Most upholstery dries within 6–12 hours depending on fabric and ventilation.
Rug Cleaning FAQs
Do you clean area rugs and oriental rugs?
We recommend starting as early as 16 weeks old. Our puppy programs focus on socialization and foundational obedience to set the stage for future learning.
Can you clean rugs in my home?
Private training consists of one-on-one, scheduled sessions between you, your dog, and a professional trainer. These lessons are ideal for working on specific tasks, correcting minor behavior issues, or reinforcing obedience in a familiar setting.
Board and Train, on the other hand, is a fully immersive program where your dog stays at our facility and trains daily with our expert team. This approach is best for addressing more complex behavioral challenges and achieving faster, long-lasting results through consistent, structured training.
Will rug cleaning damage the fibers or colors?
For our Board and Train programs, we guarantee noticeable improvement in your dog’s behavior within the first 14 days of training. Most clients experience significant changes during this time as their dog adjusts to the structured environment and consistent reinforcement. Our ultimate goal is to help you achieve up to 90% behavior improvement within 90 days, with continued support and guidance to maintain those results at home.
Carpet Longevity FAQs
What protects my carpet, are there ?
Carpet protector is a safe solution applied after cleaning that creates an invisible shield, making it easier to clean up spills and resist stains.
How long does carpet protector last?
Typically, it lasts 12–18 months depending on traffic and usage. We recommend reapplying after each professional cleaning.
Is carpet protector safe for kids and pets?
Yes, our protector is non-toxic and safe for your family and pets while keeping carpets cleaner longer.
Carpet Repair FAQs
What types of carpet damage can you repair?
We handle burns, ripples, tears, fraying seams, and pet damage. Most repairs restore your carpet without needing full replacement.
Will the repaired area match the rest of my carpet?
Yes, we carefully blend patches and re-stretching to ensure a seamless look.
Is carpet repair more affordable than replacement?
Yes — in most cases, repairing your carpet saves you hundreds compared to replacing it.